Privacy policy

Last updated: 6 November 2025

This Privacy Policy describes how Stupid Stickers (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stupidstickers.com.au (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page and update the “Last updated” date above.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect our rights and those of others.

What Personal Information We Collect

Information You Provide Directly

Information you may provide directly to us includes:

Contact details (name, address, phone number, email)
Order details (billing, shipping, payment confirmation)
Account information (username, password, security questions)
Shopping information (items viewed, added to cart or wishlist)
Customer support messages or feedback

Some features require certain information to function. If you choose not to provide this information, those features may not be available.

Information We Collect Automatically

We automatically collect certain information about your interactions with our Site (“Usage Data”) through cookies, pixels, and similar technologies.
This may include:

Device and browser details
IP address and network information
How you navigate and interact with the Site

Information from Third Parties

We may obtain information about you from:

Vendors supporting our Site and Services, such as Shopify
Payment processors (for order and payment details)
Marketing and analytics platforms (e.g., Meta/Facebook, Google)

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services

To process payments, fulfil orders, manage your account, arrange shipping, handle returns, and communicate about transactions.

Marketing and Advertising

To send marketing and promotional messages by email, SMS, or mail, and to show you relevant ads for our products on this and other platforms.
This may include using your information to personalise advertising and improve targeting.

Advertising and Analytics Partners (Meta/Facebook)

We use tools provided by Meta Platforms Inc. (including Facebook and Instagram), such as the Meta Pixel and Conversions API, to:

Understand how customers interact with our website
Deliver relevant advertisements on Meta’s platforms
Measure and improve ad performance

This may involve sharing limited personal data (such as email, phone number, or online activity) with Meta. Meta may use this information in accordance with its Privacy Policy, which you can view at:
👉 https://www.facebook.com/privacy/policy

You can control how Meta uses your information for advertising by adjusting your ad preferences in your Facebook or Instagram account settings.

Security and Fraud Prevention

To detect, investigate, and act on fraudulent or illegal activity, and to secure your account. Please keep your account credentials safe and contact us immediately if you suspect unauthorised access.

Customer Support

To respond to your enquiries, provide assistance, and improve our Services.

Cookies

Like many websites, we use Cookies to:

Power and improve our Site (e.g., remember preferences, manage your cart)
Run analytics and measure engagement
Display relevant advertising through third-party partners, including Meta and Google

For details about cookies used by Shopify, see:
👉 https://www.shopify.com/legal/cookies

You can control or disable cookies via your browser settings, but this may affect how the Site functions.

How We Disclose Personal Information

We may share your information in the following circumstances:

With vendors or service providers who perform services on our behalf (e.g., payment processing, fulfilment, customer support)
With business and marketing partners, including Shopify and Meta, to provide services and advertising
When you direct or consent to sharing (e.g., shipping, social logins, product reviews)
With affiliates, for legitimate business purposes
In connection with a business transaction or as required by law (e.g., subpoenas, compliance, protection of rights)

We do not sell personal information.

User-Generated Content

If you post reviews or other content publicly, that information may be visible to others. We are not responsible for the privacy or security of information you choose to share publicly.

Third-Party Websites and Links

Our Site may contain links to third-party sites. These are governed by their own privacy policies, not ours. We encourage you to review their terms before providing any personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16.
If a child has provided personal information, please contact us so we can remove it.

Security and Retention

While we take reasonable measures to secure your information, no system is completely secure.
We retain personal data only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights to:

Access, correct, or delete your personal information
Request a copy (portability)
Restrict or withdraw consent for processing
Opt out of promotional emails (via the “unsubscribe” link)

To exercise these rights, contact us using the details below. We may require verification before fulfilling your request.

You can also opt out of targeted advertising through:

The Digital Advertising Alliance: https://optout.aboutads.info/
Your social media account settings (e.g., Facebook/Instagram ad preferences)

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how your data is handled, please contact us.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/privacy/privacy-complaints

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

International Users

Your personal information may be transferred, stored, and processed outside of Australia, including in the United States or Canada, where Shopify’s servers are located.
When data is transferred outside your country, we use approved safeguards such as the European Commission’s Standard Contractual Clauses.

Contact Us

If you have questions or would like to exercise your privacy rights, please contact us at:

📧 info@stupidstickers.com.au
📍 Stupid Stickers, Australia